University Registrar’s Office/Enrolment Services
The University Registrar’s Office includes student financial aid and awards, student accounts, client services, transcripts and student systems.
The University Registrar’s office supports tri-campus registrarial functions to enhance the student experience.
Client Services
Client Services is our central one-stop for student inquiries related to admissions, financial aid and awards, transcripts and student accounts.
Hours of Operation
Note: The office is closed for in-person inquiries.
| September to June | September to June | Summer | ||
| Phones & Virtual | In-Person | |||
| Monday | 9:30am – 4:30 pm | 9:30am – Noon 1pm -4:30pm | 9:30am– 4pm | |
| Tuesday | 1pm – 4:30pm | 1pm – 4:30pm | 1pm – 4pm | |
| Wednesday to Friday | 9:30am – 4:30 pm | 9:30am – Noon 1pm -4:30pm | 9:30am– 4pm |
How to Connect
Phone: 416-978-2190
Virtual: Virtual appointments can be booked online here
In-Person: 172 St. George St. Prior to visiting our office, please complete the contact tracing form.
Masks are required for in-person support. University of Toronto Mask Policy
Service Portal & Email
The service portal is a virtual help desk that provides access to online forms, enables you submit requests, track requests and more. Visit the Service Portal
For undergraduate admission support visit Admissions
University of Toronto Transcripts
To request a University of Toronto transcript, visit the University of Toronto Transcript Centre
Financial Aid
Current and future students can find information about UTAPS, OSAP, out of province student assistance programs and US Direct loans here
Awards
Current and future students can find information about available awards and how to apply here
To search for awards open to all current and future University of Toronto students visit Award Explorer here
Undergraduate Admissions
Future students can find information on how to apply here
Student Accounts
For information on tuition and fees, payment deadlines, deferrals and more visit Student Accounts
Student Systems
To access the various systems to help you with registration, timetabling, degree planning and more, visit the NGSIS site here
COVID-19 Information for Students
For the most up to date information on returning to campus, vaccines, masks and more, visit the COVID-19 Information for Students site.
Location and Mailing address:
University Registrar’s Office / Enrolment Services
172 St. George Street, Toronto, ON M5R 0A3